Privacy Policy

Last updated: March 2026

1. Data Controller

Industrial Consulting Pro® S.r.l.s. ("we", "us", "our") is an Italian company and the data controller responsible for your personal data. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and Italian Legislative Decree No. 196/2003 (the Italian Privacy Code, as amended by Legislative Decree No. 101/2018).

Industrial Consulting Pro® S.r.l.s.
C.da Perni 13 — 83050 Sorbo Serpico (AV) — Italy — RI/REA: AV-314563
Tel: 0039 825 459665
Email: info@industrialconsultingpro.it · commerciale@industrialconsultingpro.it · assistenza@industrialconsultingpro.it

2. Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, surname, job title
Contact Data: Email address, phone number, company name
Technical Data: IP address, browser type, device information, cookies
Usage Data: Pages visited, time spent, interactions with our website
Communication Data: Messages sent through our contact form or WhatsApp

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to your enquiries and provide consulting services
To deliver courses and educational content through our Academy
To improve our website and user experience
To send marketing communications (only with your explicit consent)
To comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

Consent (Article 6(1)(a)): For marketing communications and cookies
Contractual necessity (Article 6(1)(b)): To provide requested services
Legitimate interests (Article 6(1)(f)): To improve our services and website security
Legal obligation (Article 6(1)(c)): To comply with applicable laws

5. Data Sharing

We do not sell your personal data. We may share data with:

Service providers who assist in operating our website (hosting, analytics)
Professional advisers (lawyers, auditors) where necessary
Regulatory authorities when legally required

6. International Transfers

If we transfer your data outside the EU/EEA, we ensure adequate safeguards are in place in accordance with GDPR requirements, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Contact form data is retained for 24 months. Course completion records are retained for 5 years.

8. Your Rights

Under the GDPR, you have the following rights:

Right of access — to obtain a copy of your personal data
Right to rectification — to correct inaccurate data
Right to erasure — to request deletion of your data
Right to restrict processing — to limit how we use your data
Right to data portability — to receive your data in a structured format
Right to object — to object to processing based on legitimate interests
Right to withdraw consent — at any time, without affecting prior processing

9. Supervisory Authority

As our company is established in Italy, our lead supervisory authority is the Italian Data Protection Authority:

Garante per la Protezione dei Dati Personali
Website: www.garanteprivacy.it
Phone: +39 06 696771

If you are resident in another EU/EEA member state, you may alternatively lodge a complaint with your own national data protection authority.

10. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Governing Law and Jurisdiction

Any dispute arising from or in connection with this Privacy Policy or the processing of personal data shall be subject to the exclusive jurisdiction of the Court of Avellino (AV), Italy, unless otherwise required by mandatory applicable law.